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Privacy and Safety

Everything you should know about keeping your account secure. 

How can I secure my NFTs?

Here are some suggestions on how to secure your NFTs:

- Avoid suspicious websites: It is critical to avoid websites with dangerous intents. Additionally, scan your computer for viruses regularly.
- Create complicated login credentials: to make your password less simple to guess or steal, use a combination of uppercase and lowercase letters, digits, and symbols.
- Keep your login information private: it may appear to be a simple task, but it is critical to keep your login details to yourself and avoid ever texting or sending them to anybody.
- When using a decentralized wallet, never give away your 12-24 word seed phrase, as that might risk the security of your NFTs.

Is there an additional security tool I can use on the ftNFT marketplace?

You can enable two-factor authentication from your account settings through Fastex Exchange. Just access your account, then go to ‘Settings’, and then ‘Privacy’. There, you can find the 2FA.

 

What is a seed phrase?

A seed phrase is a 12-word or 24-word phrase that is generated and provides all the data required for a user to recover a lost or broken crypto wallet.

What can I do if my ftNFT account is compromised?

You can go to Fastex Exchange and request to change your password through the ‘Restore Password’ method. You can also ensure that two-factor authentication is enabled on your account to add an extra layer of security. If there are any complications or further issues, you can contact us at [email protected].

How can I contact the official ftNFT Team?

You can contact the ftNFT team at [email protected], or reach out to one of our agents through a Live Chat.

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Disclaimer Please be aware that regulatory requirements may affect the availability and features of FTNFT services based on your jurisdiction. Access to the NFT Marketplace within the UAE is restricted and not intended for residents or persons located in the UAE.